Digital Menu Boards

20 Best Restaurant Apps for Busy Owners

Running a restaurant is no small feat. Whether you’re a seasoned restaurateur or just starting your first venture, you’ve likely discovered how quickly the to-do list piles up.

From ensuring stock levels are just right to forecasting demand, juggling supplier management, and staying on top of payroll, the responsibilities can feel overwhelming. And that’s before you even consider the challenge of retaining customers in today’s competitive market.

The modern restaurant owner wears many hats – manager, accountant, HR, and even marketing expert – all while ensuring every dish served meets customer expectations.

Striking a balance between operational efficiency and delivering an exceptional dining experience is tough. That’s where technology steps in.

The right restaurant apps can be game-changers, helping you tackle common headaches like inventory wastage, employee scheduling, analyzing dish profitability, and keeping loyal customers coming back for more.

In this blog, we’ll dive into the 20 best restaurant apps that can simplify your life and supercharge your business.

Why Trust Our Suggestions

With over 12 years of experience working with restaurant owners, we’ve seen it all – from the smallest cafes to bustling multi-location establishments. Our deep connection with the restaurant industry, especially in the U.S., has given us unparalleled insight into the unique challenges business owners face daily.

Whether it’s managing operations, meeting customer expectations, or staying ahead in a competitive market, we understand the intricacies that define your business.

What sets us apart is our hands-on experience with U.S.-based clients. We’ve learned what American diners truly value, whether it’s a seamless takeaway experience or a memorable dine-in ambiance.

From the smallest operational customizations to preferences like speed, convenience, and exceptional service, we’ve tailored our solutions to match what works best. This curated list of apps isn’t just based on reviews – it’s built on years of firsthand experience helping restaurant owners solve real problems.

Cost First, Always!

We get it – when it comes to new tools, the first question is, “How much does it cost?” Don’t worry, we’ve got you covered. This list includes app pricing upfront, so you can make decisions without any surprises.

20 Best Restaurant Apps Pricing

Tools Core Feature Starting Price
Tools: OpenTable Core Feature: Manage table reservations Starting Price: $149 / Month
Tools: 7shifts Core Feature: Employee scheduling software Starting Price: Free up to 20 Employee
Tools: BevSpot Core Feature: Inventory management Starting Price: $299 / Month
ToolsChowly Core FeatureCombines your third-party online ordering platforms Starting PriceOn Request
ToolsVouch POS Core FeaturePoint of sale system Starting Price$69 / Month
ToolsYelp Guest Manager Core FeatureHelps restaurants manage all of their front-of-house operations Starting Price$129 / Month
ToolsEvernote Core FeatureNote-taking app Starting Price$9.49 / Month
ToolsFeedly Core FeatureStaying up-to-date on food and industry trends Starting Price$6.99 / Annually
ToolsFoodDocs Core FeatureCreate and monitor any food safety procedure Starting Price$199 / Month
ToolsAvero Core FeatureRestaurant management software to manage workforce Starting Price$300 / location / year
ToolsDotSignage Core FeatureDigital Signage for Restaurant Starting Price$10 / Month
ToolsBonusly Core FeatureFinding ways to reward your staff Starting Price$2 per seat / Month
ToolsDoorDash Drive Core FeatureFood Delivery Dispatching Starting Price$6.99–$10.99 per order
ToolsHootsuite Core FeaturePublish and schedule social media post Starting Price$99 per user / Month
ToolsNextMe Core FeatureQueue Management Software Starting Price$49.99 / Month
ToolsBlueCart Core FeatureOrdering new supplies and products Starting Price2% Cashback on every purchase
ToolsQuickBooks Core FeatureManage your restaurant finances Starting Price$17.50 / Month
ToolsIncentivio Core FeatureIncrease customer spend, loyalty and engagement Starting Price$249 / Month
ToolsSlack Core FeatureChannel-based messaging platform Starting Price$4.38 / Month
ToolsReviewtrackers Core FeatureConsolidates reviews from Google+, TripAdvisor, Facebook, Yelp, and more. Starting Price$89 / Month

What to Check Before Investing in Restaurant Apps

Choosing the right app for your restaurant can make all the difference, but it’s not a one-size-fits-all situation. To help you make an informed decision, here’s what you should evaluate before hitting that “buy” button.

Factor What to Consider
Ease of Use Is the app intuitive for you and your staff? Can it be learned quickly to avoid disrupting operations?
Core Features Does it address your specific needs like inventory tracking, payroll, or customer loyalty?
Cost Is it within your budget? Does it offer a free trial or flexible payment plans?
Integration Can it sync with your existing systems like POS, delivery platforms, or accounting software?
Scalability Will it grow with your restaurant if you expand to multiple locations?
Customer Support Is support available 24/7? How responsive and helpful is their team?
Reviews What are other restaurant owners saying? Are there any common complaints or issues?
Customizability Can the app be tailored to your restaurant’s specific workflows and preferences?
Data Security Does it comply with data protection laws like GDPR or PCI DSS? Is customer data secure?
Uptime Reliability Does it guarantee minimal downtime to keep your operations running smoothly?

All the software and apps listed in this blog are not affiliated or paid promotions. Each one has earned its spot as the best in its category, based on G2 reviews and user feedback. If you find any of these tools too costly or complicated, simply search for the core features mentioned here on Google – you’ll discover a range of other restaurant app suggestions to explore!

1. OpenTable

  • Best for manage table reservation
  • Basic plan start from $149 / month

Capterra: 4.7/5 (1304) , G2: 4.4/5 (231)

OpenTable Helps Restaurants Run Smoother Shifts, Fill Seats, Turn Guests into Regulars

Free Trial 30-day
Available on iOS, Android, Browser
Support & Training 24/7 Customer Support, repository of FAQs, articles, guides, Direct Contact, YouTube Training Channel
Cloud Based Yes
Special Hardware No need any special device, work on noraml mobile and computer
Third Party Integration Yes - Amazon alexa, Toast, Square POS, Stripe, Mailchimp, Deliverect, DoorDash

OpenTable is a comprehensive platform that streamlines restaurant operations by managing reservations, optimizing table assignments, and enhancing guest experiences. It offers real-time online booking, allowing diners to make reservations seamlessly, while providing restaurants with tools to efficiently manage bookings and reduce no-shows.

Additionally, OpenTable facilitates customer relationship management by maintaining guest profiles and preferences, enabling personalized service that can boost customer satisfaction and loyalty.

By integrating OpenTable into your operations, you can improve table turnover rates, enhance the dining experience, and attract more guests through increased visibility on a platform used by millions of diners worldwide.

Customer like and dislike (G2 Review)

Likes:

  • Streamlining booking process and enhancing guest experiences
  • Excellent Customer Service and All Round Great Product
  • Makes Managing a Busy Restaurant Easier than Ever

Dislikes:

  • Charge the same no matter if you have 10 seats or 100
  • The cost is very high for restaurants

 

2. 7shifts

  • Employee scheduling software
  • Free up to 20 employees. Then charged $29.99 / month up to 30 employees

Capterra: 4.7/5 (1190) , G2: 4.5/5 (106)

Simplify Employee Scheduling, Streamline Team Communication and Time-off Requests

Free Trial 14-day
Available on iOS, Android, Browser
Support & Training Knowledge Base, 7shifts Academy, videos, phone and chat from Monday to Friday
Cloud Based Yes
Special Hardware No need any special device, work on noraml mobile and computer
Third Party Integration Yes - Toast, Square, Lightspeed, Gusto, ADP Run, Paychex Flex, Zenefits

For restaurant owners juggling multiple responsibilities, 7shifts simplifies one of the most time-consuming tasks—scheduling. This powerful app lets you create next week’s schedule in minutes using an intuitive drag-and-drop builder.

It automatically accounts for employee availability, time-off requests, overtime limits, and labor compliance, ensuring efficient and fair scheduling every time.

Integrated with your POS system, 7shifts helps you stay on track with labor targets, auto-notifies employees of schedule updates, and allows managers to make on-the-fly changes with ease.

Designed exclusively for the restaurant industry, 7shifts caters to businesses of all sizes, from mom-and-pop diners to multi-location chains with over 75 establishments.

Employees can access the free app to manage their availability, swap shifts, and communicate with the team, fostering collaboration and reducing scheduling conflicts. With 7shifts, building schedules that work for everyone has never been more straightforward.

Customer like and dislike (G2 Review)

Likes:

  • The app functions very well and it was easily adopted by our teams
  • 7shifts massively saved time with scheduling and also is a great form of communication with staff
  • Scheduling platform, labor and sales, time clocking! It's an all in one and amazing

Dislikes:

  • Tip feature doesn't work with points per shift, only hourly
  • The schedule print out is very confusing

3. BevSpot

  • Food cost calculation
  • Standard plan start from $299 / month

Capterra: 4.5/5 (2) , G2: 4/5 (3)

Inventory Management, Recipe Management, Analytics & Reporting and Smarter Ordering

Free Trial 30-day
Available on Web-based application. Not offer dedicated mobile applications
Support & Training Knowledge Base, Resource Library, Training Videos and Customer Support
Cloud Based Yes
Special Hardware No need any special device, work on noraml mobile and computer
Third Party Integration Yes - Toast, Square, Lightspeed, SpotOn, Clover, Upserve, QuickBooks

BevSpot is a comprehensive food and beverage management software designed to streamline operations for restaurants and bars. By centralizing purchasing, inventory, and sales data, BevSpot enables establishments to manage their operations more efficiently and effectively.

Key Features
Faster Inventory Management: BevSpot simplifies inventory processes with shelf-to-sheet sorting, custom storage areas, and offline mode, allowing users to take inventory anytime, anywhere.

Smarter Ordering: The platform allows users to place orders directly with vendors through an intuitive interface. Features like Smart Cart and Expected Inventory help fill carts based on weekly usage or par levels, ensuring efficient and confident ordering.

Recipe Management: BevSpot offers tools to create and manage recipes, track cost percentages, monitor ingredient price changes, and adjust recipes to optimize both taste and profitability.

Analytics & Reporting: The software provides insightful analytics with charts and graphs to track sitting inventory, cost of goods sold (COGS), and price fluctuations over time, aiding in informed decision-making.

Sales Data Integration: By integrating with top POS systems, BevSpot syncs sales, inventory, and cost data, offering a comprehensive view of business performance and facilitating effective management.

These features collectively assist restaurant in enhancing efficiency, reducing costs, and increasing profitability.

Customer like and dislike about BevSpot (G2 Review)

Likes:

  • Bevspot is best for ordering and inventory. It is also quite good for recipe costing, reporting, and variance tracking.
  • I like the screen for taking inventory of liquor bottles. It allows the user to draw on a picture of a bottle when taking inventory of partial bottles.

Dislikes:

  • I dislike the level of reporting available in the version we utilize.
  • The main issue with Bevspot is that they are a great platform for most things related to beverage inventory management but their food and kitchen arena is so-so compared to the competition.

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4. Chowly

  • Integrates third-party online ordering platforms directly into a restaurant's POS system
  • Price on request

Capterra: 2.8/5 (25)

Third-Party Marketplace Integration, Dynamic Pricing, Email Marketing and Loyalty Programs

Free Trial 30-day
Available on Web-based application. Not offer dedicated mobile applications
Support & Training 24/7 to assist, live chat, help tickets, or by texting 1-(866)-674-0469
Cloud Based Yes
Special Hardware No need any special device, work on noraml mobile and computer
Third Party Integration Yes - Uber Eats, DoorDash, Grubhub

Chowly is a technology platform designed to enhance restaurant operations by integrating various digital ordering channels directly into a restaurant’s point-of-sale (POS) system. This integration streamlines the management of online orders, reducing manual entry and minimizing errors.

Key Benefits for Restaurants
Seamless POS Integration: Chowly connects third-party online ordering platforms, such as Grubhub, Uber Eats, and DoorDash, directly to the restaurant’s POS system. This eliminates the need for manual order entry, reducing errors and freeing up staff to focus on in-house guests.

Enhanced Order Accuracy: By automating the transfer of online orders to the POS, Chowly ensures that orders are processed accurately, leading to improved customer satisfaction.

Real-Time Menu Synchronization: Restaurants can manage and update their menus across multiple platforms in real-time, ensuring consistency and preventing issues related to item availability.

Comprehensive Data Insights: Chowly’s Restaurant Control Center provides access to consolidated data from all digital platforms, offering business insights that help optimize off-premise operations and inform strategic decisions.

First-Party Online Ordering: Beyond third-party integrations, Chowly enables restaurants to establish their own branded online ordering systems, reducing reliance on external platforms and associated commissions.

Smart Pricing: Utilizing data analytics and AI technology, Chowly’s Smart Pricing solution assists restaurants in optimizing their pricing strategies to maximize profits.

By leveraging these features, Chowly empowers restaurants to streamline their digital ordering processes, enhance operational efficiency, and drive revenue growth in the increasingly competitive foodservice industry.

Customer like and dislike about Chowly (Captterra Review)

Likes:

  • Having orders go directly into the POS without our employees having to enter them is great
  • Integración with other app made simple.
  • Seamless integration of 3rd party services to feed Aloha

Dislikes:

  • Problems were usually caused by the 3rd party service providers
  • Special modifications different than our POS modifications, many changes were customized.

5. VouchPOS

  • Restaurant Point of Sale System
  • Basic plan start from $69 / month

Simplified Pizza Matrix, Caller ID Integration, Tip Pooling, Check / Item Splitting

Free Trial 30-day
Available on Android Device, Admin pannel access in any Browser, Android & iOS Reporting App
Support & Training Blogs, Videos, and One-to-One Online Training
Cloud Based Yes
Special Hardware POS Terminal, Printer, Cash Drawer
Third Party Integration Yes - Chowly, DoorDash Driver, Payroc, Moneris, Stripe

Vouch POS is a comprehensive restaurant management system designed to streamline operations and enhance customer experiences. By integrating various functionalities into a single platform, it assists restaurants in managing their daily activities more efficiently.

Key Features:
Order Management: Facilitates seamless handling of customer orders, ensuring accuracy and timely processing.

Inventory Control: Enables real-time tracking of stock levels, helping prevent shortages and reduce waste.

Payment Processing: Supports various payment methods, providing a smooth transaction experience for customers.

Customer Relationship Management (CRM): Assists in building and maintaining customer relationships through data-driven insights.

Loyalty Programs: Offers tools to create and manage customer loyalty initiatives, encouraging repeat business.

Online Ordering Integration: Allows restaurants to accept and manage online orders efficiently.

Kitchen Display System (KDS): Enhances communication between front-of-house and kitchen staff, improving order accuracy and speed.

By leveraging these features, Vouch POS empowers restaurants to optimize their operations, enhance customer satisfaction, and drive business growth.

6. Yelp Guest Manager

  • Yelp enhances restaurant visibility by providing a platform for customer reviews and ratings
  • Basic plan starts from $129 / month

Capterra: 4.5/5 (337) , G2: 4.2/5 (46)

Reservations and Waitlist Management, Takeout Order Management, Guest Communication

Free Trial No
Available on App for iOS devices, Front-of-house opertaion using tablets, smartphones, or computers
Support & Training Dedicated Success Manager, Tutorial Videos, Phone Support
Cloud Based Yes
Special Hardware Android tablets, smartphones, or computers
Third Party Integration Yes - Toast, Reserve with Google, Punchh Restaurant loyalty

Yelp Guest Manager is a comprehensive front-of-house management solution designed to streamline restaurant operations and enhance the guest experience.

Reservations and Waitlist Management: Accept reservations and manage waitlists directly through your Yelp page and website, allowing guests to book tables online and receive live status updates.

Table Management: Provides hosts and servers with custom floor maps and sections, facilitating efficient table assignments and turnover.

Takeout Order Management: Track takeout orders alongside dine-in guests, with the ability to notify customers via text when their food is ready for pickup.

Guest Communication: Send SMS notifications to guests when their table is almost ready, keeping them informed and reducing no-shows.

Traffic Attribution Dashboard: Gain insights into how many guests you’ve seated through Yelp Guest Manager and identify the channels they are coming from.

By integrating these features into a single platform, Yelp Guest Manager helps restaurants optimize their front-of-house operations and improve overall guest satisfaction.

Customer like and dislike about Yelp Guest Manager (Captterra Review)

Likes:

  • You can make reservations on the same app that you use to find new restaurants, or to find restaurants in an unfamiliar place, meaning you don't have to go find that restaurant's website to book, find hours, etc, or open another app

Dislikes:

  • Busy interface, plus the fact the the restaurants don't necessarily check or correct the content of their Yelp page means sometimes things don't work out like you expected.

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7. Evernote

  • Evernote is a versatile note-taking and task-management application
  • Free upto 50 notes then Peronal plan start from $9.49 / month

Capterra: 4.4/5 (8,276) , G2: 4.4/5 (2,013)

Note Creation and Organization, Web Clipper, Advanced Search, Calendar Integration

Free Trial Yes, Even free to use up to 50 notes
Available on Android, iOS and Web based access
Support & Training Help & Learning Center, Community Forum, Third-Party Training Programs, Consulting Services
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration Yes - Google Drive, Microsoft Outlook, Slack, Google Calendar, Zapier

Evernote is a versatile tool that can significantly benefit restaurant owners by streamlining operations, enhancing organization, and improving communication.

Key ways Evernote assists restaurant owners include

Menu Planning and Recipe Management: Store and organize recipes, menu ideas, and ingredient lists in one place, facilitating easy access and updates.

Staff Training and Procedures: Create and share training materials, standard operating procedures, and checklists to ensure consistency and quality across your team.

Inventory Tracking: Maintain digital records of inventory levels, supplier contacts, and order histories to streamline procurement and reduce waste.

Financial Management: Keep track of expenses, invoices, and financial documents, and share them with your accountant or team members as needed.

Customer Feedback and Marketing: Collect and analyze customer feedback, and store marketing materials and promotional ideas to enhance customer satisfaction and engagement.

By leveraging Evernote’s features, restaurant owners can improve efficiency, maintain organization, and foster better communication within their teams.

Customer like and dislike about Evernote (Captterra Review)

Likes:

  • I found it easy when sharing notes, notebooks, and tasks with Evernote Teams, which significantly enhances productivity and ensures everyone is on the same platform. Also, the search works greatly, making it easy to find specific notes and documents quickly.

Dislikes:

  • The user interface is somehow complicated to beginers as it has so many features that might require an introductory learning before getting to know the user interface.

8. Feedly

  • Track the topics and trends that matter to you
  • Pro plan start from $6.99 / month

Capterra: 4.9/5 (37) , G2: 4.3/5 (79)

Content Aggregation, AI-Powered Filtering, Cross-Platform Accessibility

Free Trial Yes
Available on Android, iOS and Web based access
Support & Training Help Center, Getting Started Guide, Contact Support, Community Forum
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration Yes - Zapier, Make (formerly Integromat), Oktopost, WordPress and Feedly API

Feedly is a powerful tool that can assist restaurant owners in staying informed and competitive by aggregating relevant industry information into a single, customizable platform.

Here’s how Feedly can benefit restaurant owners:

Stay Updated on Industry Trends: By subscribing to various food blogs, culinary news sites, and industry publications, restaurant owners can keep abreast of the latest trends, recipes, and best practices. This ensures they remain competitive and innovative in their offerings.

Monitor Competitors: Feedly allows users to follow competitors’ blogs, social media updates, and news mentions, providing insights into their activities and strategies. This information can inform decision-making and strategic planning.

Curate Content for Marketing: Restaurant owners can gather content ideas for their marketing efforts by following relevant sources. This curated content can be shared on the restaurant’s social media platforms or newsletters to engage customers and enhance brand presence.

Organize Supplier and Partner Information: By subscribing to updates from suppliers and industry partners, owners can stay informed about new products, promotions, and collaborations, facilitating better business relationships and opportunities.

Enhance Staff Training and Development: Feedly can be used to collect articles, videos, and other resources pertinent to staff training. Sharing this curated content with the team ensures they are knowledgeable about industry standards, food safety, and customer service excellence.

By leveraging Feedly’s capabilities, restaurant owners can efficiently manage information overload, make informed decisions, and maintain a competitive edge in the dynamic food service industry.

Customer like and dislike about Feedly (G2 Review)

Likes:

  • Easy and synchronized tool for me to check the paper using my phone, computer, or iPad. Also it is easy to share.
  • Since Google Reader was shut down and I was switching to Feedly. This service helped me continue to get the newest information about the blogger

Dislikes:

  • There are downsides to relying on RSS for real-time data.
  • There is a certain level of noise or irrelevant articles which also seep into the feed at times.

9. FoodDocs

  • Create a digital Food Safety Management System in 15 minutes
  • Standard plan start from $199 / month

Capterra: 4.9/5 (28) , G2: 4.9/5 (17)

Automated HACCP Plan Creation, Digital Food Safety Monitoring, Traceability System

Free Trial 14-day
Available on Web-Based Access, Android Devices, iOS Devices
Support & Training Knowledge Base, HACCP Training and Customer Support
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration Yes - FoodDocs API

FoodDocs is an AI-powered Food Safety Management System (FSMS) designed to assist restaurant owners in efficiently managing food safety compliance and daily operations.

Key benefits for restaurant owners include:

Rapid Implementation: Set up a digital FSMS in approximately 15 minutes, allowing for quick transition from paper-based systems to a streamlined digital platform.

Automated HACCP Plan Creation: Automatically generate a comprehensive Hazard Analysis and Critical Control Points (HACCP) plan tailored to your restaurant’s specific processes, ensuring compliance with food safety regulations.

Customizable Monitoring Tasks: Create and manage daily monitoring tasks with detailed forms and checklists, ensuring all food safety protocols are consistently followed.

Real-Time Notifications and Reminders: Receive intuitive notifications and reminders through the FoodDocs app, helping staff stay on top of daily food safety tasks and reducing the risk of missed procedures.

Time Efficiency: Save up to 10 hours weekly on routine tasks by automating monitoring processes and reducing manual paperwork, allowing staff to focus more on customer service and other critical operations.

Traceability and Recall Management: Maintain full traceability of food products from suppliers to customers, facilitating efficient product recalls and compliance with regulatory requirements.

Employee Training Support: Provide educational instructions and corrective actions within tasks, aiding in staff training and ensuring adherence to food safety standards.

By leveraging FoodDocs, restaurant owners can enhance food safety compliance, streamline daily operations, and focus more on delivering quality dining experiences to their customers.

Customer like and dislike about FoodDocs (Capterra Review)

Likes:

  • FoodDocs' customer service was extremely helpful from the very beginning and has been throughout the whole process. Setting up the basics on my own was easy and the whole platform is clear and easy to use.
  • Over Zoom meetings I was able to get even more information about several other features that I can implement in my day-to-day business management needs.

Dislikes:

  • Would be good to know which other apps FoodDocs could be integrated with.
  • Took longer than expected to get started due to being newer to the United States and no prior experience with USDA protocals and needs.

10. Avero

  • Avero is a restaurant management software that provides detailed insights into server performance, food cost margins, and labor allocation.
  • Essential plan start from $300 / year

Capterra: 3.6/5 (9) , G2: 4.6/5 (10)

Sales & Productivity Analysis, Labor Management, Menu Engineering

Free Trial No
Available on Web-Based Access, Android Devices, iOS Devices
Support & Training Admin User Training, Knowledge Base and Support Articles
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration Yes - Aloha, Toast, Square POS, TouchBistro and Kronos SQL

Avero Slingshot is a comprehensive restaurant management software designed to enhance operational efficiency and profitability for food and beverage operators. By leveraging data-driven insights, it offers several key benefits:

Optimized Revenue Management: Avero Slingshot provides detailed sales analytics, enabling operators to identify top-performing menu items and underperformers. This insight allows for strategic menu adjustments and targeted promotions to boost sales.

Enhanced Labor Cost Control: The platform offers tools to monitor labor costs effectively. Managers can create optimal schedules based on historical data, track employee clock-ins and clock-outs to prevent time theft, and proactively manage overtime, leading to significant labor cost savings.

Improved Staff Performance: By analyzing individual server performance, Avero Slingshot helps identify training opportunities and best practices. This focus on staff development can lead to increased average checks and a consistently excellent guest experience.

Streamlined Communication: The integrated Logbook feature facilitates effective communication among team members. Managers can document operational issues, customer feedback, and other critical information, ensuring everyone stays informed and aligned.

Real-Time Data Access: With mobile access, operators can monitor real-time performance metrics from any device. This flexibility allows for timely decision-making and swift responses to emerging issues.

By implementing Avero Slingshot, restaurants can harness the power of data to drive informed decisions, leading to increased efficiency, reduced costs, and enhanced profitability.

Customer like and dislike about Avero (Capterra Review)

Likes:

  • This product offers a comprehensive review of sales, items, contests reports! The ease of use is wonderful.
  • There is always someone available to talk to if I'm having any issues.
  • Easy to navigate, pulling sales and reports is pretty straight forward, and end of day reporting is easily customizable.

Dislikes:

  • It was not always completely cohesive with NCR (loyalty program).
  • Often searches end in an error screen or take a long time to load.

11. DotSignage

  • DotSignage is a cloud-based Digital menu boards software that enables restaurant to display menu on TV screen
  • Standard plan start from $10 / month

G2: 5.0/5 (15)

Digital Signage Template Editor, Content Scheduling, App Integration

Free Trial Yes, 7-Day
Available on Web-Based Access, Android TV, Firestick enabled TV
Support & Training Support Articles, How to Video, One-to-One Training
Cloud Based Yes
Special Hardware Android TV, Google Chromcast with Google TVor Amazon Firestick
Third Party Integration Yes - Google Drive, CNN News Feed, Sports News Feed

DotSignage’s digital menu boards offer restaurants a dynamic and efficient way to present their offerings, leading to enhanced customer engagement and increased sales.

Key benefits include:
Real-Time Menu Updates:
Easily modify menu items, prices, and promotions to reflect current offerings, ensuring customers receive accurate and up-to-date information.

Enhanced Visual Appeal: Utilize high-definition images and videos to create visually appealing menus that capture customer attention and effectively showcase dishes.

Increased Sales: Highlighting specials and promotions can lead to higher sales. In fact, 91% of DotSignage’s customers reported up to a 10% increase in sales after implementing digital menu boards.

Cost Efficiency: Reduce expenses associated with printing and distributing traditional paper menus, leading to significant savings over time.

Improved Customer Experience: Digital menus facilitate easy exploration of options and encourage add-ons like extra toppings or sides, resulting in larger check sizes and a more satisfying dining experience.

By adopting DotSignage’s digital menu boards, restaurants can streamline operations, enhance the dining experience, and boost profitability.

Customer like and dislike about DotSignage (G2 Review)

Likes:

  • It is very easy to use and user friendly. I have used quiet a few digital menu companies and this is by far the best I have used.
  • Dimpy and team are very fast at responding to emails when you have an issue or need help. When I say fast I mean, I get a response within 30 minutes.

Dislikes:

  • Advanced editing features would be a good next step in their evolution
  • We've made several suggestions, and the team listened to what we had to say.

12. Bonusly

  • Bonusly is an employee recognition and rewards platform
  • Plan start from $2 per seat / month

Capterra: 4.8/5 (172), G2: 4.7/5 (3793)

Peer-to-Peer Recognition, Customizable Rewards, Integration with Workplace Tools

Free Trial Yes, 14-Day
Available on Android, iOS and Web based access
Support & Training Help Center, Manager Training, Webinars, Learning Center
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration HRIS Platforms, Microsoft Teams, Slack, Zapier

Bonusly is an employee recognition and rewards platform that can significantly benefit restaurant owners by enhancing team engagement and fostering a positive workplace culture.

Key advantages include
Peer-to-Peer Recognition:
Encourages staff to acknowledge each other’s contributions, promoting a collaborative environment.

Customizable Rewards: Offers a variety of reward options, including gift cards and charitable donations, allowing employees to choose what resonates with them.

Integration with Workplace Tools: Seamlessly integrates with platforms like Slack, Microsoft Teams, and others, embedding recognition into daily workflows.

Analytics and Reporting: Provides insights into recognition patterns and employee engagement, aiding in data-driven decision-making.

Automated Milestones: Highlights important dates such as work anniversaries and birthdays, ensuring timely recognition.

By leveraging these features, restaurant owners can enhance operational efficiency, improve customer experience, and drive business growth.

Customer like and dislike about Bonusly (G2 Review)

Likes:

  • I've been using bonusly for about 10 months now and it is really great at the auto-scheduled bonusly points.
  • I like how easy to use Bonusly is: you can use the Slack integration or the website.
  • Bonusly empowers managers by providing tools to track progress, align team goals, and facilitate feedback.

Dislikes:

  • My only grip is about the hashtags, if its not one already in the system, you have to choose another one.
  • Sometimes, it can be slightly hard to find specific administrative report

13. DoorDash Drive

  • DoorDash Drive is a white-label delivery service that enables businesses to offer delivery
  • Custom Pricing

Capterra: 4.2/5 (172), G2: 3/5 (92)

Extensive Restaurant Network, User-Friendly Platform, Efficient Delivery Logistics

Free Trial No
Available on Android, iOS and Web based access
Support & Training Help Center, Learning Center, Team Training, Dasher Support, Educational Content
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration Pos Systems, API Access for Developers, Third-Party Aggregators, Order Management Platform

DoorDash offers restaurant owners a comprehensive platform to enhance their operations and reach a broader customer base.

Key benefits include
Expanded Customer Reach: Access to DoorDash’s extensive user base increases visibility and attracts new customers.

Streamlined Order Management: Integration with Point-of-Sale (POS) systems allows for efficient order processing and reduces manual errors.

Real-Time Delivery Tracking: Monitor deliveries in real-time to ensure timely service and customer satisfaction.

Marketing Support: Utilize DoorDash’s promotional tools to run targeted marketing campaigns and boost sales.

Data Analytics: Access detailed analytics to gain insights into customer preferences and optimize menu offerings.

Flexible Delivery Options: Choose between DoorDash’s delivery drivers or your own staff to fulfill orders, providing operational flexibility.

By leveraging these features, restaurant owners can enhance operational efficiency, improve customer experience, and drive business growth.

Customer like and dislike about DoorDash Drive (G2 Review)

Likes:

  • Being able to expand my business by reaching a wider range of customer
  • Large selection, reliable delivery and reasonable fees

Dislikes:

  • Tracking function is not as advanced as some competitors

Social Management, Campaign Optimization, Social Analytics, Report Customizability

Free Trial Yes, 30-Day
Available on Android, iOS and Web based access
Support & Training Help Center, Customer Support, Hootsuite Academy, Live Product Training, On-Demand Training, Platform Certification
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration Social Media Networks, Panoramiq Insights, Fedica, OneClick.bio, Vidyard, Upfluence, Salesforce and many more

Hootsuite is a powerful social media management tool that offers several benefits tailored to the needs of restaurant owners:

Centralized Management: Hootsuite allows restaurant owners to manage multiple social media accounts from a single platform, streamlining the process of posting updates, promotions, and engaging with customers across various channels.

Efficient Customer Engagement: With Hootsuite’s unified inbox, owners can view and respond to customer inquiries and comments from all connected social media platforms in one place, ensuring timely and efficient communication.

Team Collaboration: Hootsuite enables restaurant teams to collaborate effectively by assigning tasks, approving content, and managing workflows, ensuring a cohesive and consistent social media presence.

Analytics and Insights: The platform provides detailed analytics, allowing restaurant owners to monitor the performance of their social media campaigns, understand customer preferences, and make data-driven decisions to enhance their marketing strategies.

Time Management: By scheduling posts in advance, restaurant owners can maintain a consistent online presence without the need for constant manual updates, freeing up time to focus on other aspects of their business.

By leveraging Hootsuite’s comprehensive features, restaurant owners can effectively manage their social media activities, engage with their audience, and drive business growth.

Customer like and dislike about Hootsuite (G2 Review)

Likes:

  • I find the new social listening aspect helpful as well as having all of our social media DMs in one place.
  • I especially love the ability to create Instagram posts on the big computer screen rather than o feeds at once an my phone.
  • It was really easy to setup and add new SM channels as we joined them.

Dislikes:

  • I've had difficulties with scheduling posts ahead of time.
  • Sometimes sizing is an issue on hootsuite.

15. NextMe

  • NextMe is a virtual waiting room and queue management software
  • Starter plan start from $59.99 five users / month

Capterra: 4.8/5 (20), G2: 5/5 (2)

Waitlist management, Virtual Waiting Room, Customizable SMS texts, Multi-device syncing

Free Trial Yes, 14-Day
Available on Android, iOS and Web based access
Support & Training Help Center, FAQs, System status page, Getting Started Guide
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration Not Available

NextMe is a virtual waiting room and queue management software designed to streamline customer flow and enhance the guest experience for service-based businesses. For restaurant owners, NextMe offers several key features to improve operations and customer satisfaction

Virtual Waiting Room: Allows guests to check their position in line and receive real-time updates, reducing physical wait times and enhancing the dining experience.

Self-Check-In: Enables customers to add themselves to the waitlist via mobile devices, reducing wait times and administrative workload.

SMS Notifications: Sends automated text messages to notify guests when their table is ready, allowing them to wait comfortably elsewhere.

Analytics and Reporting: Provides insights into wait times, customer flow, and other metrics to help businesses optimize operations.

By implementing NextMe, restaurant owners can eliminate long lines, improve customer retention, and create a more efficient service environment.

Customer like and dislike about NextMe (Capterra Review)

Likes:

  • It is user friendly. It does not take long to train the staff on.
  • NextMe makes check-in a smooth and enjoyable process for the production team and event guests.
  • Customer retention metrics perform well, according to NextME’s daily and weekly analytics.

Dislikes:

  • It is very dependent upon network connectivity
  • Still need to add a few more international countries to the texting capability

16. BlueCart

  • BlueCart is best for streamlining online ordering and inventory management
  • Price on Request

Capterra: 4.1/5 (31), G2: 5/5 (1)

Order Management, Low stocks notifications, Expedited ordering process, Invoicing support

Free Trial Yes, 7-Day
Available on Android, iOS and Web based access
Support & Training Dedicated Support Team, Online Training, Tutorials and Resources
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration QuickBooks Online, Stripe, Xero, NetSuite, Fishbowl

BlueCart offers a comprehensive suite of tools designed to streamline restaurant operations, enhance efficiency, and improve profitability.

Key features include:
Menu Management:
Easily create and update digital menus, ensuring consistency across all platforms and enabling quick adjustments to pricing and offerings.

Order Management: Simplify the ordering process by managing orders from multiple suppliers through a centralized platform, reducing administrative workload and minimizing errors.

Inventory Management: Track inventory levels in real-time, receive alerts for low stock, and manage procurement efficiently to prevent overstocking or stockouts.

Supplier Communication: Facilitate seamless communication with suppliers, ensuring timely deliveries and fostering strong business relationships.

Analytics and Reporting: Access detailed reports on sales, inventory, and supplier performance to make informed decisions and optimize operations.

By leveraging these features, restaurant owners can enhance operational efficiency, reduce costs, and focus more on delivering exceptional dining experiences.

Customer like and dislike about BlueCart (Capterra Review)

Likes:

  • BlueCart has clearly been developed with the full understanding of the need to simplify the customer-vendor interface blending the needs of each seamlessly.
  • Customers are able to place their orders directly through the app which has driven down phone calls.

Dislikes:

  • Only thing I could complain about is that I get logged out randomly from time to time.

17. QuickBooks

  • Best for expense tracking allows businesses to monitor and categorize expenditures in real-time
  • Plan start from $17.50 / month

G2: 4.4/5 (274)

Expense Tracking, Invoicing and Payments, Payroll Management, Financial Reporting

Free Trial Yes, 30-day
Available on Android, iOS and Web based access
Support & Training Learning and Support Center, Video Tutorials, Self-Paced Classes, Community Forum, Customer Support
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration POS Systems, CRM Tools, E-commerce Platforms, Payment Processors, Inventory Management Systems

QuickBooks offers a comprehensive suite of tools tailored to meet the unique needs of restaurant owners, enabling them to efficiently manage their financial operations.

Key features include:
Real-Time Financial Tracking: QuickBooks updates financial data with each transaction, providing restaurant owners with an accurate and up-to-date view of their financial health.

Inventory Management: The platform allows for seamless tracking of inventory levels, helping prevent overstocking or shortages, which is crucial for maintaining profitability in the restaurant industry.

Expense Management: QuickBooks enables the categorization and tracking of expenses, facilitating better cost control and more informed financial decision-making.

Sales Tax Reporting: The software assists in collecting and processing sales tax information efficiently, ensuring compliance with tax regulations.

Payroll Processing: QuickBooks streamlines payroll management, including tax calculations and filings, ensuring timely and accurate employee compensation.

Financial Reporting: The platform generates detailed financial reports, such as profit and loss statements and balance sheets, providing insights into business performance and aiding in strategic planning.

By leveraging these features, restaurant owners can automate routine tasks, maintain accurate financial records, and focus more on delivering exceptional dining experiences to their customers.

Customer like and dislike about QuickBooks (G2 Review)

Likes:

  • It has the ability to generate comprehensive reports in a single click and provide you the required data in a very short span
  • New person can start using the software without even taking a formal training, a minimum hand-holding is enough for a new person to work on QB
  • Easy to use and ability to use it in the cloud, which makes it approachable for busy professionals

Dislikes:

  • I feel the product carries excessive features then the required . It would not be an easy job for a beginner to get a hands on it easily.
  • When we extract reports such as Journals in modern view it gives errors in excel but classic view works well

18. Incentivio

  • Intelligent Restaurant Guest Engagement
  • For growing brands $249 / month

Capterra: 5/5 (2)

Customizable Loyalty Programs, Automated Marketing Campaigns, Personalized marketing

Free Trial Not Available
Available on Android, iOS and Web based access
Support & Training Knowledge Base, Training Resources, Customer Support
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration EatOkra, Otter, Ovation, Tattle, Stripe, Moneris, Doordash and many more

Incentivio is a cloud-based digital experience platform designed to help restaurants grow, thrive, and build loyalty with every interaction. By offering custom-branded apps, data-driven insights, and seamless loyalty programs, Incentivio empowers restaurant operators to focus on delivering exceptional food and experiences while managing the complexities of digital guest engagement.

Key features of Incentivio include:
Online Ordering System:
A commission-free platform that allows guests to order delivery, pickup, or curbside directly from the restaurant’s fully-branded web interface, maximizing profits and enhancing the guest experience.

Restaurant Customer Data Platform (CDP) & Analytics: Provides a 360-degree view of guests by analyzing accounts daily, enabling the setup of automated marketing campaigns based on events, thresholds, or actions. This facilitates data-driven decision-making and personalized guest engagement.

AI-Driven Menu Intelligence: Utilizes artificial intelligence to assess how menu items impact customer retention, offering insights that help restaurateurs decide which items to promote, improve, or remove, thereby enhancing long-term customer loyalty.

By integrating these tools, Incentivio enables restaurants to create memorable experiences, forge connections, and build loyalty, ensuring they stand out in a competitive and digital-centric market.

Customer like and dislike about Incentivio (Capterra Review)

Likes:

  • Its feature of Making efforts that work with an AI to naturally focus on the perfect visitors at the ideal time is astonishing.
  • The system was easy to procure, configure snd implement.
  • Required almost no staff training, as it behaves like a digital employee

Dislikes:

  • Some of the integration features are still under development

19. Slack

  • Best for team collaboration through organized channels, direct messaging, and seamless integration
  • Free plan avilable, and Pro plan starts from $4.38 / month

Capterra: 4.7/5 (23591), G2: 4.5/5 (33874)

Direct Messaging, File Sharing, Group audio and video meetings, One workspace

Free Trial Yes, 90-Day
Available on Android, iOS and Web based access
Support & Training Video Tutorials, Slack Certified Training, Help Center, Resource Library
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration Asana, Trello, Zendesk, Salesforce, Mailchimp, Dropbox

Slack is a versatile communication platform that can significantly enhance operations for restaurant owners.

Here’s how it can be beneficial:
Streamlined Team Communication: Slack enables real-time messaging among staff, facilitating quick coordination between front-of-house and back-of-house teams. This immediacy helps in addressing customer needs promptly and efficiently.

Organized Channels: Create dedicated channels for specific topics such as daily specials, staff schedules, or inventory updates. This organization ensures that relevant information is easily accessible to the appropriate team members.

Integration with Other Tools: Slack integrates with various applications, including scheduling software and reservation systems, allowing for seamless management of bookings and staff rosters. This integration streamlines operations and reduces the need for multiple platforms.

Enhanced Customer Experience: By improving internal communication, Slack helps in delivering a more consistent and responsive service to customers, leading to higher satisfaction and loyalty.

By leveraging Slack’s features, restaurant owners can foster a more connected and efficient team, ultimately contributing to the success of their establishment.

Customer like and dislike about Slack (G2 Review)

Likes:

  • Slack makes everything simple with its channels and direct messages option
  • It allows me to easily record, customize, make calls, chat, and access various other features.

Dislikes:

  • Searching for names is having limitations on it.
  • While using hubspot workflows we are not able to tag persons on the slack channels

20. Reviewtrackers

  • Best for businesses seeking to enhance their online reputation
  • Price start from $89 / month

Capterra: 4.7/5 (172), G2: 4.6/5 (161)

Review Collection and Monitoring, Real-Time Alerts, Competitor Tracking

Free Trial No
Available on Android, iOS and Web based access
Support & Training Training Resources, Support tickets, Dedicated support team via email, Contact Support
Cloud Based Yes
Special Hardware No need of special hardware it works on iOS and Android dvices and browser
Third Party Integration Google My Business, Apple Business Connect, Hootsuite, Brandwatch, Zapier, OpenTable, InMoment’s XI Platform

ReviewTrackers is a cloud-based reputation management platform that assists restaurant owners in effectively managing their online presence and enhancing customer satisfaction.

Here’s how it benefits restaurant owners:
Centralized Review Monitoring:
Aggregates reviews from over 100 platforms, including Google, Yelp, and TripAdvisor, into a single dashboard, simplifying the monitoring process.

Timely Response Management: Provides real-time alerts for new reviews, enabling prompt responses to customer feedback, which is crucial as restaurants take an average of 10 days to respond to reviews.

Sentiment Analysis: Utilizes machine learning to assess customer sentiments within reviews, offering actionable insights to improve service and menu offerings.

Competitor Analysis: Offers tools to compare your restaurant’s performance with competitors, helping identify areas for improvement and stay ahead in the market.

Review Generation: Facilitates the collection of new reviews through email and SMS campaigns, enhancing online presence and attracting more customers.

By leveraging these features, restaurant owners can enhance their online reputation, attract more patrons, and drive revenue growth.

Customer like and dislike about Reviewtrackers (G2 Review)

Likes:

  • The grouping feature available let us view aggregated results for a segment/group.
  • The ability to filter out responded and unresponded reviews makes everything so much easier & quicker to ensure that all reviews are answered in a timely manner.

Dislikes:

  • I also thought that some of the deep-dive features were not very helpful and took more clicks to come out of
  • The arbitaray scoring system for locations

Conclusion

Choosing the right restaurant app can significantly streamline operations, enhance customer experience, and boost efficiency. In this blog, we’ve covered key details such as pricing, supported devices, customer support, training, hardware requirements, and third-party integrations to help you make an informed decision.

Since all information was sourced from the internet, if you are an app provider and would like to update your details, please reach out to us at teamdigital@dotsignage.com

At DotSignage, we specialize in digital signage solutions, including dynamic digital menu boards. We offer a 7-day free trial to explore our template editor. 

If you’d like to talk with our sales team and have someone guide you through the entire setup and how it actually works, schedule a demo here

Smit Nebhwani

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